21+ | Safe Gaming Commitment

Responsible Gaming at aq44 — Your Safety is Our Priority

aq44 believes that online gaming is entertainment — not a burden. Using our safe gaming tools and guidelines, you can always stay in control.

Our Responsible Gaming Policy

At aq44, we believe that sports betting and casino gaming should be an enjoyable and safe experience. To ensure the protection of every player, we have put in place multiple safety tools and policies.

Responsible gaming means more than just managing your budget — it means consciously managing your playing time, mindset, and decision-making. At aq44, whenever you feel gaming is going out of control, our support team will be by your side.

Remember: Online gaming is a form of entertainment. Never treat it as a source of income or a solution to financial problems. Build responsible gaming habits and stay well.

Only users aged 21 or above are permitted to open an account and play games on our platform. If anyone attempts to use an account on behalf of a minor, that account will be closed immediately and any deposited funds may be forfeited.

aq44 is always operated on the basis of transparency and fairness. Our games are secured with SSL encryption, and we use audited Random Number Generators (RNG) to ensure fair play.

Our Safe Gaming Tools

Deposit Limit Setting

You can set your own maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately, and to increase a limit you will need to wait through a 24-hour cooling-off period.

Time-Out Feature

If you feel you need a short break, you can take a time-out ranging from 1 day to 6 weeks. During this time your account will be completely inactive and no login or betting will be possible.

Self-Exclusion

If you feel you need a long-term break from gaming, apply for self-exclusion. You have the option to deactivate your account for a period of 6 months to 5 years.

Reality Check Reminders

Session summaries are shown at regular intervals — how long you have played, how much you have won or lost. This helps you make informed decisions and reduces the tendency to play excessively.

Loss Limit Setting

Protect yourself from losing more than a set amount on a daily, weekly, or monthly basis. Once the limit is reached, your session will end automatically.

24/7 Bangla Support

For any questions or issues related to responsible gaming, contact us via live chat. Our specialist team will be with you at all times in Bengali.

21+ Age Limit and Minor Protection

For players aged 21 and over only

To register at aq44 and participate in any gaming or betting activity, you must be at least 21 years of age. We verify age at registration and may request identity documents if needed.

Protecting minors from online gaming is part of our social responsibility. Our advice to parents and guardians:

  • Keep a PIN, password, or parental control software active on your device.
  • Never share your aq44 login credentials with anyone else.
  • Log out of the browser after using a computer or phone.
  • If you have any suspicions, notify our support team immediately.

If you discover that a minor has used your account, please contact our support right away. We will take action promptly.

Warning Signs of Problematic Gaming

An important part of responsible gaming is staying aware of your own behavior. If you or someone you know shows any of the following signs, it is time to be cautious:

Warning: If any of the signs below appear, take a break and contact our support team.

  • You are spending more than your set budget and placing bigger bets to recover losses.
  • You keep trying to stop or reduce your gaming but repeatedly fail.
  • You are borrowing money to fund your gaming or hiding it from your family.
  • You are spending too much time gaming while neglecting work, family, or social responsibilities.
  • You feel restless, angry, or anxious when you are not playing.
  • You are unable to accept losses, feeling stressed, and your sleep and eating have become irregular.
  • You are lying to or hiding things from loved ones about your gaming.

If these signs appear, do not try to handle it alone — seek professional help. The aq44 support team will provide proper guidance in complete confidence.

How to Set Limits

Using the safe gaming tools at aq44 is straightforward. Follow the steps below:

1

Log In to Your Account

Log in to your aq44 account and click the profile icon at the top right.

2

Open "Responsible Gaming" Settings

From the account settings menu, select the "Responsible Gaming" option.

3

Choose Your Preferred Limit

Select whichever you need — deposit limit, loss limit, session time limit, or time-out — and specify the amount or duration.

4

Confirm

Click the "Confirm" button and the limit will take effect immediately. You will receive a confirmation message.

5

Contact Us If You Need Help

If you have any issues or need to apply for self-exclusion, contact our 24/7 live chat — we will help you right away.

Practical Tips for Responsible Gaming

Follow some simple but effective rules to build responsible gaming habits:

Set a budget: Decide on a fixed budget before you play, and stop when that amount is gone.

Keep to a time limit: Set a time limit for each session and stick to it.

Keep your emotions in check: Do not play when you are angry, frustrated, or have been drinking — your judgment is off in those situations.

See it as entertainment: Do not think of gaming as a way to earn money — it is entertainment and an occasional chance to win something.

Take regular breaks: Take at least a 10-15 minute break every hour and spend time on other activities.

Let your loved ones know: Tell your family about your gaming habits — it helps you maintain healthy boundaries.

Responsible Gaming — FAQ

Log in to your account, go to the Settings menu, and open the "Responsible Gaming" section. There you will find the option to set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. You can reduce a limit right away, but to increase it you will need to wait through a 24-hour cooling-off period.

No, self-exclusion is generally set for a specific period — from 6 months up to 5 years. However, even after the chosen period ends, you will need to contact our support team and go through a cooling-off period to reactivate your account. A permanent self-exclusion option is also available.

Your account balance remains fully secure during a time-out or self-exclusion. Once the period ends and your account is reactivated, you can withdraw your funds just as before. During a time-out, only withdrawal requests are accepted.

No, a self-exclusion request can only be made by the account holder themselves. However, if you believe someone you know is in trouble, please contact our support team — we will provide proper guidance.

Yes, we are very strict about age verification. Date of birth is verified at registration, and a copy of an identity document may be requested for suspicious accounts. If anyone under 21 attempts to open an account, it is rejected immediately.

Yes, aq44's live chat support is available in Bengali seven days a week, 24 hours a day. For any urgent responsible gaming matter — such as an immediate time-out or self-exclusion — let us know via live chat and we will act right away.

Play Safe, Enjoy

Enjoy our games at aq44 — from cricket betting to slots, all responsibly. We are always ready for any questions.

Browse Casino Games Cricket Betting Play Slots More FAQs Go to Homepage